ILLIG expands virtual service: customer service program with new virtual tools

28 February 2022

ILLIG is expanding its customer service program with new virtual tools. Augmented reality (AR) devices and software solutions will be deployed to support customers remotely. The complementary visualization technologies will enable the use of technical maintenance, machine health checks, as well as the execution of a variety of tests in the ILLIG Technology Center (ITC) in real time. Pandemic-related lockdowns and restrictions on global travel have accelerated the acceptance of expanded remote technical customer support. The new virtual services are already successfully in use at ILLIG.

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